keel — AI business operations assistant
🇯🇵 日本語

Travel & Tourism

From inquiry to confirmed booking — in hours, not days. The AI operations platform built for destination management.

Travel & Tourism

The Problem

  • ✕60-70% of inquiries arrive outside business hours due to time zones — European clients email at 3AM your time, and every hour of delay loses you to a competitor who responded first
  • ✕Each quote takes 1-3 hours of manual work (pulling supplier rates, applying seasonal surcharges, formatting multi-day itineraries), but only 30% convert — that's 70% wasted effort
  • ✕Information scattered across email, WhatsApp, supplier PDFs, booking platforms, and phone calls — when a client asks 'what hotel did we discuss?' your team spends 20 minutes searching
  • ✕Multi-language inquiries (English, Chinese, Korean, Spanish) require dedicated staff or slow back-and-forth with translation tools, adding hours to response time

How keel helps

24/7 Multi-Language Inquiry Handling
keel responds instantly to every inquiry in English, Japanese, Chinese, Korean, and Spanish. It collects all required details (dates, pax, budget, accommodation level, dietary requirements, accessibility needs), and has a complete brief ready by morning. Unlike generic chatbots (TourConnect, Maya Travel), keel doesn't just answer FAQs — it structures the inquiry for your quoting workflow.
Automated Quoting with Supplier Integration
Supplier rates pulled from your rate sheets, seasonal pricing and currency conversion applied automatically, itemized multi-day itineraries generated with per-person and per-room breakdowns. Your advisors review and refine a 90%-complete quote — not build from scratch in Excel. Average quote time drops from 3 hours to 30 minutes.
Multi-Channel Unification & Client Timeline
Email, WhatsApp, LINE, WeChat, supplier PDFs, booking confirmations — everything flows into one chronological timeline per client. When a returning client inquires again, their entire history is one click away. No more 'can you resend the passport photo?' or searching 4 apps for a rate card.

Quote turnaround drops from 24-72 hours to 4-8 hours. Advisors handle 3x more active inquiries. Conversion rate improves by 35% because faster response wins the deal.

4x

Faster quoting

See a live demo for Travel & Tourism

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